Terms of use.
The rules for using hc0.ai and for buying anything listed on it. Written to be read rather than to be survived.
Last updated 1 August 2026.
1. Who you are dealing with
HeadCount0 (hc0.ai, "the platform") is operated by ROAS Performance, LLC ("we", "us"), a company registered in the United States.
The platform is a marketplace. Every listing names the seller who delivers it. At the time of writing, every listing on hc0.ai is sold and delivered by ROAS Performance, LLC, so the platform and the seller are currently the same company. That will not always be true. When a third-party seller lists here, their listing will name them, your contract for that service is with them, and the platform is not a party to it — these terms will still govern your use of the site itself.
Contact for anything in this document: hello@hc0.ai.
2. What the site is
A catalog. Listings describe services, print a price or the shape of a price, and carry a status: Live, Private beta or Coming soon. Those statuses are maintained honestly and are what they say — a "Coming soon" listing is a statement of intent, not a commitment to a date, and no date is given because a date would be invented.
A listing is an invitation to buy. It is not an offer we are bound to accept. We may decline any order, and we do decline them — some categories are refused outright, and you get a straight no rather than a slow yes.
Prices, scope and statuses change. The version on the page when you buy is the version that applies to your purchase.
3. Accounts
An account here is deliberately thin. There is no password, because nothing behind it is worth a password you would reuse somewhere that matters.
Two separate things exist and it is worth knowing which is which:
- A joined account is a browser token holding an email address that nobody has verified. It renders the header, remembers your address and attaches your name to requests you send. It grants access to nothing.
- A billing token is created only by a completed purchase. It is the only thing that reaches your subscription, your card or your invoices.
You are responsible for the browser you are signed in on. If it is shared, use the sign-out button — it clears both.
4. Buying and payment
Card payments are processed by Stripe. We never see or store your full card details.
Subscriptions bill monthly in advance, on the day you first paid, and renew automatically until you cancel. By buying a subscription you authorise recurring charges to your card until you stop them. Prices are in US dollars and exclude any tax that applies where you are.
Work quoted per project or per batch is invoiced separately, with the scope written down before it starts.
Cancellation, renewal and refunds are set out in full on the billing and cancellation page. The short version: cancel any time before a renewal, from your own billing page, and payments already made are not refundable.
5. What you have to give us
- Accurate information. Work built on a wrong number is wasted on both sides.
- Access only to accounts and properties you actually own or are authorised to act on, and the authority to grant that access.
- Claims about your own product that you can substantiate. We will not publish claims you cannot back up, and in regulated categories copy gets trimmed rather than invented.
- Prompt answers when something is blocked. A service that is waiting on you is not a service that is failing.
6. What you must not do here
- Anything unlawful, or anything that puts us in breach of an advertising platform's rules.
- Use the site to infringe somebody else's rights, including by asking us to run copy or creative that is not yours to run.
- Scrape, hammer or automate against this site in a way that degrades it for anybody else.
- Attempt to work out who our customers are, including by probing the sign-in form. It answers identically either way on purpose.
- Resell or republish the catalog as if it were your own.
- Use the MCP endpoint to attempt a payment. It cannot take one, and it never will — a human pays in a browser, on our own rails.
7. Third-party platforms
Most of what is sold here runs inside somebody else's platform — Google, Meta, Shopify and others. Their rules apply to your account, they change without warning, and they are enforced by them and not by us.
That has a consequence worth stating plainly: an account can be restricted, limited or disabled, and no one can promise otherwise. Where a listing offers a replacement path, that is a promise about recovery time, not about prevention. Anybody selling you prevention is selling you a story.
8. Intellectual property
The site, its copy, its structure and its artwork are ours. Your brand, your data, your product and anything you send us remain yours.
Deliverables produced for you — pages, creative, tracking, configuration, documents — become yours once they are paid for, along with the working files where a listing says so. We keep the right to use the general methods and know-how involved, because that is not something anybody can hand over.
Where a listing says the work is yours to take elsewhere, that is meant literally. An audit you cannot act on without buying the next thing is not an audit.
9. No guarantee of results
Nothing on this site is a promise of a result, a return, a ranking, a conversion rate or a revenue figure. Advertising outcomes depend on your offer, your market, your budget, your competition and a dozen things nobody controls. See the disclaimer.
10. Liability
The site and the services are provided as they are. To the fullest extent the law allows, we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We are not liable for lost profits, lost revenue, lost data, lost opportunity or any indirect or consequential loss. Our total liability for any claim connected to a service is capped at the fees you paid us for that service in the three months before the claim arose.
Nothing here excludes liability that cannot lawfully be excluded — including for fraud, or for death or personal injury caused by negligence. If you buy as a consumer, you keep any rights your local law gives you that cannot be contracted away, and nothing in these terms is intended to reduce them.
11. Indemnity
If a claim is brought against us because of material you supplied, access you did not have the right to grant, or a claim about your product that turned out not to be true, you cover us for it.
12. Suspension and termination
You can stop at any time by cancelling. We can stop too — if payment fails, if the work would breach a platform's rules or the law, or if the relationship has become one where honest work is not possible. Where we end it, you are not billed again after the month in progress.
13. Changes
These terms change when the business does. The date at the top is the version in force. Material changes to a subscription's price or terms are told to you before your next renewal, so you always have a renewal at which to say no.
14. Governing law
These terms are governed by the laws of the United States and of the state in which ROAS Performance, LLC is registered, and the courts of that state have jurisdiction — except where consumer law where you live gives you the right to bring a claim locally, in which case you keep that right.
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